Tuesday, May 4, 2010

What Is The Bankrollmob

The Lord of Thorns



many times have we seen and used the cause-effect diagrams, fishbone or created by Ishikawa! But ... Who was this man and what contributed to the quality?
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Kaoru Ishikawa was the first author who attempted to highlight the differences between the styles of Japanese and Western management. Its main hypothesis was that different cultural characteristics in both societies were instrumental in Japan's success in quality.
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Ishikawa The main ideas found in his book " What is Total Quality Control?: Japanese mode." It indicates that the TCC (Total Quality Control) in Japan is characterized by the participation of everyone from top managers to lower employees.
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put special attention on developing the use of statistical methods and practical access for industry. In 1943 developed the first diagram to advise a group of engineers from a Japanese industry. The Cause-Effect Diagram is used as a systematic tool for finding, selecting and documenting causes of variation in quality in production, and organize the relationship between them. Ishikawa

defined management philosophy that is behind the quality, the elements of quality systems and what he calls the "seven basic tools of quality management" , where it is considered a strong tilt statistical techniques. He was also responsible for developing the audit process used to determine whether a company is selected to receive the Deming Prize, the solution of problems based on computers.

Some of the key elements their philosophies are summarized below:


  • .- The quality begins with education and ends with education.
    .- The first step in quality is to the needs of customers.
    .- The ideal state of quality control occurs when the inspection is not required.
    .- Remove the root cause and not the symptoms.
    .- Quality control is the responsibility of all workers in all areas.
    .- Do not confuse the means with objectives.
    .- Put quality first and turn your view of the long-term profits.
    .- The marketing is the input and output quality.
    .- Senior management must not show anger when their subordinate facts presented to them.
    .- 95% of a company's problems can be solved with simple tools for analysis and troubleshooting.
    .- Those who do not have data scattered information (ie, variability) are false.
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